Access Northampton Phone Directory

The Northampton phone directory lists contact numbers for every city department, from the mayor's office to public works, police, and the court system. Northampton is a city of about 29,000 people in Hampshire County, serving as the county seat in the Pioneer Valley region of western Massachusetts. City Hall is at 210 Main Street and acts as the central office for most municipal services. Each department has its own Records Access Officer, which means you can go straight to the source when you need records or information. The city posts department contacts on its website at northamptonma.gov, so you can look up names, titles, and direct phone numbers before you call.

Northampton City Hall Contacts

Northampton City Hall is at 210 Main Street. The building is open Monday through Friday, 8:30 AM to 4:30 PM. The main phone number is (413) 587-4900. This is where you will find the mayor's office, city clerk, finance division, and several other departments all under one roof.

Pamela L. Powers is the City Clerk and the central Records Access Officer for Northampton. Her office is in City Hall, Room 4. You can call the clerk at (413) 587-1224 or fax at (413) 587-1220. The email for the clerk's office is cclerk@northamptonma.gov. The clerk handles vital records, licenses, and general public records requests. For specific department records, Northampton has a unique setup where each department has its own RAO. That means if you want police records, you go to the police RAO. If you want finance records, the finance director handles it.

The mayor's office is also at City Hall. Alan Wolf, the Chief of Staff, can be reached at (413) 587-1067. The city council has its own contact through Laura Krutzler at (413) 587-1210. Both the mayor and the council work out of the same building, so you can handle most city business in one stop.

Northampton Department Phone Numbers

Northampton runs a full range of city departments. What sets it apart from some other cities is that each department designates its own Records Access Officer, so there is a clear point of contact for any records question. Here are the key departments and their direct numbers.

The finance division covers the assessor, auditor, and treasurer functions. Charlene Nardi is the Finance Director and the RAO for finance-related records. Reach her at (413) 587-1255. The treasurer and collector's office is at 212 Main Street and can be reached at (413) 587-1293. The email there is kbissell@northamptonma.gov. The FY2025 tax rate for Northampton is $13.93 per $1,000 of assessed value. If you have questions about your property tax bill, assessment, or abatement, these are the numbers to call.

Public works is under Donna LaScaleia, who also serves as the RAO for that department. Call (413) 587-1570 for road issues, water and sewer service, snow removal, or other infrastructure concerns. The health department, building department, and planning office all operate through City Hall and can be reached via the main number at (413) 587-4900. Northampton also has a vibrant community services section, including a senior center, recreation programs, and a public library system.

The Northampton assessor database is online at northampton.ias-clt.com, which uses the Tyler CLT system. You can look up any property in the city, see its assessed value, lot size, building details, and owner of record. This is a free tool and does not require a login. Tax payments can also be made online through the city website.

Northampton Police and Fire Directory

The Northampton Police Department is at 29 Center Street. The records office can be reached at (413) 587-1186. Julie Gaudreau is the Supervisor of Records and the RAO for the police department. For non-emergency calls, use the main number. For all emergencies, call 911. If you need a police report or incident record, contact Julie directly at the records number. Some reports may take a few business days to process.

The Northampton Fire and Rescue Department is at 26 Carlon Drive. Chief Andy Pelis can be reached at (413) 587-1039. Assistant Chief Matt Lemberg handles records requests for the fire department and can be reached at (413) 587-1109 or his direct line at (413) 587-1039. For all fire and medical emergencies, call 911. The department manages fire prevention inspections, burn permits, and EMS. Matt Lemberg is the designated RAO for fire department records.

Northampton is a college town with Smith College in the city, so the police and fire departments coordinate with campus security on matters that overlap. The city has a relatively low crime rate, but the departments stay busy with traffic management, event coverage, and community outreach programs.

How to Search Northampton Phone Listings

The fastest way to find a Northampton government phone number is through the city website. Go to northamptonma.gov and look for the department directory. Each department page lists key staff members, their phone numbers, and email addresses. You can also call the main City Hall number at (413) 587-4900 and ask to be transferred.

For personal phone numbers, Massachusetts has no state-run residential phone directory. White pages and online people-search tools are the main way to find someone's home number. Property records from the assessor's office show who owns a given property, but they do not include phone numbers. You can search the Northampton assessor database at northampton.ias-clt.com for free. It shows owner names, addresses, and property details for every parcel in the city.

Northampton is the county seat for Hampshire County, which means several court offices are in town. The MassCourts portal lets you search case records from the Hampshire County courts. Some filings include contact information for parties. The Hampshire County Registry of Deeds at 60 Railroad Avenue in Northampton has property records going back to 1787. You can search online at masslandrecords.com or visit in person. The registry phone number is (413) 584-3637.

If you are looking for a specific business in Northampton, the city clerk has records of business certificates filed locally. The Massachusetts public records request process allows you to ask for any government record that is not exempt under MGL Chapter 66. In Northampton, each department has its own RAO, so direct your request to the right one for faster results.

Northampton Public Records Access

Northampton follows the Massachusetts Public Records Law under MGL Chapter 66. What makes Northampton a bit different is that each department has its own Records Access Officer instead of funneling everything through one office. Here is who to contact by department:

• City Clerk (general records): Pamela L. Powers at (413) 587-1224
• Mayor's Office: Alan Wolf at (413) 587-1067
• City Council: Laura Krutzler at (413) 587-1210
• Finance (assessor, auditor, treasurer): Charlene Nardi at (413) 587-1255
• Police: Julie Gaudreau at (413) 587-1186
• Fire: Matt Lemberg at (413) 587-1039
• Public Works: Donna LaScaleia at (413) 587-1570

All departments must respond within 10 business days. You can submit requests in person, by phone, by mail, or through the online form on the city website. Fees follow state guidelines. The first two hours of staff time searching for records are free. After that, the city can charge up to $25 per hour. Copies cost five cents per page in black and white. If records are available in electronic form, the city must provide them that way at no charge.

Vital records go through the city clerk's office. Birth, death, and marriage certificates for events in Northampton are on file there. The Hampshire County Registry of Deeds keeps property records for all 20 municipalities in Hampshire County. The registry is right in Northampton at 60 Railroad Avenue. Mary Olberding is the Register of Deeds. The online portal at massrods.com/hampshire has information on fees, forms, and electronic recording options. You can also sign up for the free consumer notification service at cns.masslandrecords.com to get email alerts when a document is recorded against your property.

Note: Hampshire County government was abolished in 1999, so county-level offices like the registry now operate under the Secretary of the Commonwealth.

Hampshire County Phone Directory

Northampton is the county seat of Hampshire County, which covers 20 municipalities in the Pioneer Valley. Hampshire County government was abolished on January 1, 1999, so it now functions only as a judicial and recording district. The Hampshire County Superior Court, the Probate and Family Court, and the Northampton District Court are all located in Northampton. The registry of deeds is also here. These county-level offices serve every town and city in Hampshire County. For phone numbers and contacts across all Hampshire County municipalities, visit the full county directory page.

View Hampshire County Phone Directory