Worcester Phone Directory

The Worcester phone directory covers the second largest city in Massachusetts and the county seat of Worcester County. With a population near 206,000, Worcester runs a large city government that includes dozens of departments, each with their own phone lines and public contact points. You can use this page to find phone numbers for city hall, the police department, public works, courts, and other key offices. Worcester is the hub for county-level services too, since the registry of deeds, superior court, and sheriff's office all operate out of the city. Most of the directory data here comes from the city's official website and state records.

Worcester City Hall Phone Numbers

Worcester City Hall is the central office for all city government business. The building sits on Main Street in the heart of downtown and houses core departments like the city clerk, tax collector, and city manager's office. If you are not sure which office to call, the main switchboard can point you in the right direction. Most city business gets handled here during regular hours.

The Worcester city website at worcesterma.gov lists staff directories and department contacts. You can browse by department name or search for a specific person. The site also has an online services portal where you can handle some tasks without calling. But for direct questions, a phone call to the main line is still the fastest route.

Worcester also has a public records request portal. You can submit requests for city records through the public records page on the city website. The Records Access Officer handles these requests and must respond within 10 business days under state law.

Worcester Department Phone Listings

Worcester has a broad set of city departments that serve its residents. Each one runs its own phone line. The numbers below cover the offices that get the most calls. These are main department lines, not direct lines to individual staff. If you need a specific person, call the department and ask to be transferred to them.

The Worcester Police Department handles all law enforcement for the city. For emergencies, dial 911. The non-emergency line connects you to the main station for general questions, reports, and records requests. The fire department works the same way. Both departments have administrative staff who can help with things like accident reports, fire inspection records, and permit questions during business hours.

Public works in Worcester covers a lot of ground. Roads, water, sewer, trash, and recycling all fall under this department. If you have a question about your water bill or need to report a pothole, this is the number to call. The department of inspectional services handles building permits, code enforcement, and housing inspections. The assessor's office deals with property values and tax records.

• Police Department (non-emergency): (508) 799-8606
• Fire Department (non-emergency): (508) 799-1811
• Department of Public Works: (508) 929-1300
• City Clerk: (508) 799-1121
• Assessor's Office: (508) 799-1098
• Tax Collector: (508) 799-1099

The city clerk's office in Worcester handles vital records, marriage licenses, and business certificates. They also manage public meeting notices and city council agendas. If you need a birth, death, or marriage certificate from Worcester, call the clerk's office first to check what you need to bring and what the fees are.

Note: Worcester department phone numbers can change when offices move or restructure, so check the city website for the latest listings.

The MassCourts case search portal lets you look up court cases filed in Worcester County courts. You can search by name or case number to find basic docket information.

This tool covers the Worcester Superior Court, District Court, and other court departments based in the city. Case results show party names, hearing dates, and docket entries.

How to Find Worcester Phone Numbers

Finding a phone number in Worcester depends on who you are trying to reach. Government phone numbers are the easiest to track down. Residential and business numbers take more effort since there is no single public directory for those in Massachusetts.

For city government contacts, the Worcester city website is the best starting point. Each department page lists its main phone number, office hours, and sometimes individual staff contacts. The site has a search function too, so you can type in a department name and get right to its page. If you need county-level contacts like the registry of deeds or the sheriff's office, those are separate from city government. You can find them on the Worcester County phone directory page.

For business phone numbers in Worcester, the city clerk's office keeps records of licensed businesses. You can call them at (508) 799-1121 to check if a business is on file. The Massachusetts Secretary of State business search tool also lets you look up registered businesses and find their contact information on file with the state.

For residential phone lookups, Massachusetts does not maintain a public database of home phone numbers. White pages services and commercial search tools are the main options for that. Property records through the assessor's office can give you an owner's name and address but not a phone number. Voter registration data is public under state law, but it does not include phone numbers.

Worcester Public Records and Contacts

Public records in Worcester fall under Massachusetts General Law Chapter 66. The city has a Records Access Officer who handles all requests. You submit a written request that says what records you need, and the office has 10 business days to respond. Some records are free. Others come with a fee based on the size of the request and whether you need copies.

Worcester is unique because it is both a city and a county seat. That means you can access city-level records through city hall and county-level records through the courthouse and registry of deeds, all in the same city. The Worcester District Registry of Deeds at 90 Front Street holds land records, deeds, and mortgages for all 60 cities and towns in the county. You can search those records online at masslandrecords.com or call (508) 798-7717.

Court records from the Worcester Superior Court and District Court are searchable through the MassCourts online system. This free tool lets you look up case information by name or case number. For certified copies of court documents, you will need to call or visit the clerk's office at the courthouse. The Worcester Probate and Family Court handles estate and family cases and has its own records office.

The city assessor's office has property records that show ownership, assessed value, and lot details for every property in Worcester. These records are open to the public and can be searched online or in person. If you are trying to find who owns a specific property or what it is worth, start here.

Worcester County Phone Directory

Worcester is the county seat of Worcester County, the largest county in Massachusetts by area. County-level offices based in Worcester include the Superior Court, the Registry of Deeds, and the Sheriff's Office. These offices serve all 60 cities and towns in the county. For a full list of county office phone numbers, court contacts, and public resources, visit the Worcester County directory page.

View Worcester County Phone Directory