Westfield Phone Directory
Westfield phone directory resources cover a city of about 41,000 residents in western Hampden County. The city runs a mayor-council government and has more than 30 departments with public phone lines. Westfield stands out because it operates its own municipal gas and electric utility, which means residents have a local number to call for power and gas service instead of dealing with a big utility company. This page lists the main phone numbers for Westfield city departments, explains how to search for local contacts, and links to the city's official staff directory.
Westfield Overview
Westfield City Hall Contacts
Westfield City Hall houses the mayor's office and several core departments. The building is the main point of contact for permits, tax payments, and general city business. If you are not sure which department to call, the mayor's office at (413) 572-6201 can help you get to the right place.
| Office | Westfield City Hall |
|---|---|
| Mayor's Office | (413) 572-6201 |
| City Clerk | (413) 572-6235 |
| City Council | (413) 572-6235 |
| Website | www.cityofwestfield.org |
The city clerk's office handles vital records, business licensing, and election information. In Westfield, the city clerk and city council share the same phone number. When you call, just tell the staff member which office you need and they will connect you. The clerk is also the person to contact about marriage intentions, dog licenses, and public meeting agendas.
Note: Westfield City Hall hours are Monday through Friday, and most offices close by 4:30 PM.
Westfield Department Phone Numbers
Westfield runs a detailed staff directory at cityofwestfield.org/directory.aspx that lists every department and its phone number. The numbers below come from that official source. These are main office lines, so you may need to ask for a specific person once you get through.
For public safety, the Westfield Police Department takes non-emergency calls at (413) 562-5411. This is also the number for the Public Safety Communication Center, which handles dispatch. The fire department is at (413) 572-6330 for administrative questions. Both the police and fire lines are for non-emergency use only. Call 911 for all emergencies.
Westfield has a unique feature that sets it apart from most Massachusetts cities. The Westfield Gas and Electric Department is a municipally owned utility. Residents call (413) 572-0100 for service questions, outages, billing, and new connections. Having a city-run utility means phone directory lookups for utility contacts are simpler since everything goes through one local number instead of a regional provider.
Property-related departments include the assessors at (413) 572-6223, building at (413) 572-6251, and the collector at (413) 572-6229. The conservation commission is at (413) 572-6281 for wetlands and environmental questions. Engineering at (413) 572-6219 handles infrastructure projects. Public works at (413) 572-6226 takes calls about roads, water, and sewer service.
- Health Department: (413) 572-6210
- Parks and Recreation: (413) 572-6263
- Community Development: (413) 572-6246
- Veterans Services: (413) 572-6247
- Parking Clerk: (413) 572-6202 ext. 2
- Westfield-Barnes Regional Airport: (413) 572-6275
The airport is worth noting. Westfield-Barnes Regional Airport has its own city phone line and serves the region for general aviation. If you need to reach airport operations, that number gets you to the city staff who manage the facility.
Note: The law department at (413) 572-6260 handles legal matters for the city and is not a resource for personal legal advice.
The Westfield city website offers a clean layout for finding department contacts. Below is a view of the site homepage.
From the main site you can access the staff directory, online payments, and department pages that show office hours and staff names.
How to Find Westfield Phone Numbers
Searching for phone numbers in Westfield is straightforward for government contacts. The city keeps its staff directory updated and it covers all departments. Personal phone number lookups are harder because no government database in Massachusetts lists home phone numbers for residents.
Start with the Westfield staff directory for any government contact. The page lists departments alphabetically with phone numbers and sometimes shows individual staff names. You can also call the mayor's office at (413) 572-6201 during business hours and ask them to connect you with any city department.
Below is a view of the Westfield staff directory page, which shows how department contacts are organized.
This directory is one of the more thorough ones in Hampden County. It lists over 30 departments with direct phone numbers.
For business lookups, the city clerk at (413) 572-6235 keeps records of licensed businesses. You can ask for the contact info on a business license. Property records through the assessor help you find property owners by address. The Massachusetts public records law gives you the right to request many types of government records, though response times vary.
For residential phone numbers, commercial services like white pages and people search sites are the main tools. Massachusetts voter registration data is technically public, but phone numbers are not part of those records. Property tax records can confirm who owns a home at a given address, but they won't give you a phone number.
Public Records in Westfield
Westfield public records fall under MGL Chapter 66, the Massachusetts Public Records Law. Any person can submit a records request to a city department. You write to the Records Access Officer for that office and describe what records you want. The city has 10 business days to respond. Fees may apply for staff time and copying costs on large requests.
Common records available from Westfield include meeting minutes, financial reports, contracts, permit applications, and inspection results. The city clerk holds vital records including birth, death, and marriage certificates. Property-related records come from the assessor's office or the Hampden County Registry of Deeds. Court records go through the Massachusetts court system, which is based in Springfield for Hampden County cases.
The Westfield planning department at (413) 642-9307 maintains records about zoning, land use, and development projects. These are public records and can be requested through the same process. The Pioneer Valley Planning Commission also holds regional planning data that covers Westfield and surrounding communities.
Hampden County Phone Directory
Westfield is in Hampden County, with the county seat in Springfield about 15 miles to the east. County offices including the Sheriff's Department, District Attorney, Superior Court, and Registry of Deeds all operate out of Springfield. There is also a district court location in Westfield for local cases. Visit the Hampden County page for full county office listings.