Shrewsbury Phone Directory
The Shrewsbury phone directory lists contact details for town departments, public offices, and local services in this Worcester County community. Shrewsbury is a town with about 38,000 residents, located just east of the city of Worcester. Town government operates out of town hall on Main Street under an open town meeting system with a board of selectmen and a town manager. This page covers the key phone numbers for town hall, the police department, public works, and other offices that Shrewsbury residents reach out to most. You can also find info here on searching for public records and other types of contact data in town.
Shrewsbury Overview
Shrewsbury Town Hall Contacts
Shrewsbury Town Hall is on Main Street and serves as the hub for town government. The building houses the town manager's office, the town clerk, the assessor, and several other departments. You can walk in during business hours or call the main line to get routed to the right office. Most town services are handled here.
| Office | Shrewsbury Town Hall |
|---|---|
| Website | www.shrewsbury-ma.gov |
| Address | 100 Maple Avenue Shrewsbury, MA 01545 |
| Phone | (508) 841-8508 |
| Hours | Monday through Friday, 8:00 AM to 4:30 PM |
The town website at shrewsbury-ma.gov lists departments, staff directories, and contact details. You can find meeting agendas, public notices, and town bylaws on the site. The calendar section shows upcoming board meetings and public hearings. Most forms that residents need are available for download there too.
Shrewsbury runs on an open town meeting system. The board of selectmen sets policy, and the town manager handles daily operations. Annual town meeting votes on the budget and any bylaw changes. All of these meetings are public, and minutes are posted through the town clerk's office.
Shrewsbury Phone Numbers by Department
Shrewsbury has a range of town departments, each with its own phone line. The police and fire departments handle public safety. Public works covers roads, water, and sewer. The town clerk manages elections and vital records. Below are the main numbers residents call most often in Shrewsbury.
The Shrewsbury Police Department is on Municipal Drive. Dial 911 for emergencies. The non-emergency line is for general questions, filing reports, and asking about records. The department has a records division that handles requests for accident reports and other police documents during business hours. The fire department also sits on Municipal Drive and has a non-emergency line for fire prevention questions, smoke detector inspections, and permit matters.
The department of public works in Shrewsbury handles a lot. Roads, sidewalks, water, sewer, storm drains, tree maintenance, and snow removal all go through DPW. If you have a water service question or need to report a road hazard, this is who to call. The health department covers restaurant inspections, septic system permits, and community health programs.
- Police Department (non-emergency): (508) 845-2204
- Fire Department (non-emergency): (508) 841-8522
- Department of Public Works: (508) 841-8502
- Town Clerk: (508) 841-8509
- Assessor's Office: (508) 841-8504
- Tax Collector/Treasurer: (508) 841-8507
Shrewsbury sits right next to Worcester, so some services overlap. Court cases from Shrewsbury go through the Westborough District Court or the Worcester Superior Court, depending on the type of case. County-level offices like the registry of deeds and the sheriff are based in Worcester. You can find those contacts on the Worcester County phone directory page.
Note: Shrewsbury town offices close on state holidays, and some departments may have reduced hours during summer months.
The Massachusetts Secretary of State business entity search tool lets you look up companies registered in the state, including businesses based in Shrewsbury.
You can search by business name, agent name, or registration number. Results show the company's registered address, agent, and filing status.
How to Search Shrewsbury Contacts
Finding phone numbers in Shrewsbury depends on who you want to reach. Town government contacts are the simplest to track down. Business and residential numbers take more work.
For town government numbers, the Shrewsbury website is the go-to source. Each department page shows the main phone number and staff contacts. You can also call the town hall main line and ask to be transferred. If you need county offices, those are in Worcester. The Worcester District Registry of Deeds handles land records for all of Worcester County, and you can search those online at masslandrecords.com. Court records are searchable at masscourts.org.
For Shrewsbury businesses, the town clerk keeps licensing records. The Secretary of State business entity search lets you look up any company registered in Massachusetts and see its contact info on file. Residential phone numbers are not available through any government database in the state. Commercial search services and white pages directories are the main way to find those.
Shrewsbury has a strong public library system that can also help with research and directory lookups. The library offers reference services and access to databases that are not always free online. Call (508) 841-8609 to ask what resources they have available for phone number and contact searches.
Shrewsbury Public Records
Public records in Shrewsbury fall under Massachusetts General Law Chapter 66. Every town department has a Records Access Officer who handles requests. You send in a written request that says what you need, and the office has 10 business days to get back to you. Some records are free, while others come with fees for copies.
The types of records you can get from Shrewsbury include meeting minutes, town contracts, budget documents, inspection reports, and permit records. The town clerk's office handles vital records like birth, death, and marriage certificates. Property records are available through the assessor's office for values and tax data, and through the Worcester District Registry of Deeds for actual deeds and mortgages. The registry is at 90 Front Street in Worcester and can be reached at (508) 798-7717.
Court records for Shrewsbury cases are handled through the Westborough District Court or Worcester Superior Court. Basic case info is available online through the MassCourts system. For certified copies of court documents, contact the clerk's office at the relevant court. Family and probate cases go through the Worcester Probate and Family Court, which has a separate records office and phone line.
Worcester County Phone Directory
Shrewsbury is one of 60 cities and towns in Worcester County. County offices including the Registry of Deeds, Superior Court, and Sheriff's Office are based in the city of Worcester, just a few miles west. These offices serve all communities across the county. For full details on county office phone numbers and services, visit the Worcester County directory page.