Salem Phone Directory
Salem phone directory listings give you access to contact numbers for city departments, courts, county offices, and public agencies all based in this historic Essex County seat. Salem has about 44,000 residents, but its role as a county seat means it hosts far more government offices than a city that size normally would. The Superior Court, Probate Court, District Attorney's Office, and Registry of Deeds all have main offices here. This page pulls phone numbers from official sources to help you reach the right office without the runaround.
Salem Overview
Salem City Hall Phone Numbers
Salem City Hall at 93 Washington Street is the base for most city government contacts. The building houses the mayor's office, city clerk, assessor, treasurer, and planning departments. Call the main number and staff can direct you to the right office. Salem keeps standard weekday business hours for most departments.
| Office | Salem City Hall |
|---|---|
| Address | 93 Washington Street Salem, MA 01970 |
| Main Phone | (978) 619-5600 |
| Hours | Monday through Friday, 8:00 AM to 4:00 PM |
| Website | www.salem.com |
The city clerk's office handles vital records, business certificates, voter registration, and marriage licenses. You can call them for copies of birth, death, and marriage records. The assessor's office takes calls about property values and tax abatements. The treasurer handles tax billing and payments. For building permits and inspections, the inspectional services department is the one to call.
Salem is one of two county seats in Essex County, along with Lawrence. This means the city hosts the main offices for the Superior Court, Probate and Family Court, District Attorney, and the Essex South Registry of Deeds. All of these offices have Salem phone numbers, which makes the city a hub for government contacts across the county. The J. Michael Ruane Judicial Center at 56 Federal Street holds several of these court offices under one roof.
Salem Department Phone Listings
Salem has its own city departments plus a concentration of county and state offices. The city departments cover local services, while the county offices handle matters for all 34 Essex County communities. Here are the phone numbers for the offices people call most.
The Salem Police Department handles non-emergency calls through its main line. For emergencies, dial 911. The fire department has a separate non-emergency line for inspections, permits, and prevention questions. Public works handles roads, water, sewer, and trash for city residents. The health department runs clinics and inspections. Parks and recreation manages city parks, beaches, and seasonal programs.
The J. Michael Ruane Judicial Center at 56 Federal Street is one of the busiest court buildings in the county. It holds the Essex Superior Court Salem session at (978) 744-5500, the Salem District Court at (978) 744-1167, the Salem Juvenile Court at (978) 745-9660, and the Northeast Housing Court Salem session at (978) 825-4920. The Essex Probate and Family Court main office is at 36 Federal Street and takes calls at (978) 744-1020. Register Pamela Casey O'Brien heads that office. These courts serve not just Salem but many surrounding communities as well.
The Essex County District Attorney's main office is at 10 Federal Street, 5th floor, in Salem. Call (978) 745-6610 for general inquiries. District Attorney Paul F. Tucker leads the office. The DA also has a Salem Ruane Center branch at 56 Federal Street where you can call (978) 744-5681. The grand jury line is (978) 825-2626. For victim and witness services, the main office can connect you with advocates who provide free help.
Note: Salem courts serve multiple communities. The Salem District Court covers Beverly, Danvers, Manchester-by-the-Sea, Middleton, and Salem.
The Massachusetts business entity search tool lets you look up companies registered in Salem and across the state. Below is a view of the Secretary of State's search portal.
This tool is useful if you need to find the official contact information for a business registered in Salem or verify its current status with the state.
Find Salem Phone Numbers
Salem has more government phone contacts than most cities its size because of the county offices based here. Finding the right number depends on whether you need a city department, a county office, or a court.
For city departments, check salem.com or call (978) 619-5600. The website has department pages with phone numbers, hours, and staff names. This is the fastest way to find a direct line for any city office. The site also posts news and meeting schedules that can be helpful.
For court phone numbers, the Ruane Judicial Center at 56 Federal Street holds most of the courts you might need. The Superior Court is at (978) 744-5500 for civil and criminal matters. The District Court is at (978) 744-1167. Probate and Family Court is at 36 Federal Street and takes calls at (978) 744-1020. You can look up case information online at masscourts.org without calling. The site covers civil, criminal, and small claims cases across all Massachusetts courts.
For property and land records, Salem falls under the Essex South Registry of Deeds. The registry's main office moved to 100 Cummings Center, Suite 206-C in Beverly, but a limited-service office remains at 35 Congress Street, Suite 2100a in Salem. Call (978) 542-1704 or search online at masslandrecords.com. Register of Deeds Eileen R. Duff oversees records for 30 Essex County communities. The salemdeeds.com site is another way to reach the registry's search tools and services.
- City Hall: (978) 619-5600 at 93 Washington Street
- Essex Superior Court Salem: (978) 744-5500
- Essex Probate Court: (978) 744-1020 at 36 Federal Street
- Salem District Court: (978) 744-1167
- Essex County DA: (978) 745-6610 at 10 Federal Street
Salem Public Records
Public records in Salem fall under Massachusetts General Law Chapter 66. City departments each have a Records Access Officer. You write a request describing the records you need, and the office has 10 business days to respond. Some records are free. Others have a fee based on production cost.
Records you can request from Salem include meeting minutes, city contracts, employee salary data, inspection reports, and permit files. Vital records come from the city clerk's office with set fees. Property records are available through the assessor's office. For deeds, mortgages, and land records, the Essex South Registry at salemdeeds.com has property records going back to 1640. The online portal lets you search by name, address, or book and page for free. Certified copies cost $8 for the first page and $2 for each page after that.
Court records are handled through the Massachusetts Trial Court system. Basic case info is searchable online at masscourts.org. For certified copies, contact the clerk's office at the relevant court. The Essex County District Attorney's Office has its own records request process. Send requests to the Records Access Officer at 10 Federal Street, Salem, MA 01970 or call (978) 745-6610. Not all records from the DA are available since ongoing investigations, grand jury minutes, and personal identifying information are exempt under state law.
The Essex County Sheriff's Department also handles its own records requests. Contact Public Information Officer Gretchen Grosky at (978) 750-1900 ext. 3361 or email ggrosky@essexsheriffma.org. You can also use the sheriff's records request page online. The sheriff's office covers all 34 communities in Essex County from its headquarters in Middleton.
Note: Records from the DA's office related to ongoing cases, grand jury proceedings, and juvenile matters are exempt from public disclosure.
Essex County Phone Directory
Salem is one of two county seats in Essex County. The county spans 34 communities with over 807,000 residents. Major county offices based in Salem include the Superior Court, Probate and Family Court, District Attorney's Office, and the Essex South Registry of Deeds. The Essex County Sheriff's Department headquarters is in Middleton. For a complete list of all county office phone numbers and directory information, visit the Essex County page.