North Andover Phone Directory

The North Andover phone directory lists contact info for town offices and public departments in this Essex County community. North Andover has about 30,914 residents and runs under an open town meeting form of government with a Select Board and Town Manager. Town hall is at 120 Main Street, and most departments keep their own phone lines for public calls. You can use this page to search for North Andover phone numbers tied to the town clerk, police, fire, assessor, health department, and more. All listings come from official town and state sources.

North Andover Town Hall Contacts

North Andover Town Hall on Main Street is the center of town government. The building houses the Select Board, Town Manager, town clerk, assessor, treasurer, and other core departments. If you need to reach a town office and do not know the direct number, start with the main line. Staff there can transfer you or give you the right extension.

The North Andover town website at northandoverma.gov lists every department with contact details. Each page shows the department head, staff names, phone numbers, and email addresses. The site also posts meeting agendas, town bylaws, annual reports, and links to online services.

North Andover adopted its town charter in 1986. Under this system, the annual town meeting gives residents a direct vote on budgets and bylaws. The Select Board sets policy and hires the Town Manager. This setup means different boards and committees may handle things that a single city hall manages in other places.

The town clerk's office is the first stop for many common requests. Dawne Warren serves as Town Clerk and can be reached at (978) 688-9501. The fax number for the clerk is (978) 688-9557, and the email is dwarren@northandoverma.gov.

North Andover Department Phone Numbers

North Andover has a full range of town departments. The list below covers the offices that residents call most often. These are main lines from town records. Call and ask for a specific person if you need one.

The North Andover Police Department is at 1475 Osgood Street. The non-emergency and business line is (978) 683-3168. Chief Charles Gray runs the department and can be reached at (978) 683-3186. For police records, contact Pamela Dempsey at (978) 683-3168 or by email at pdempsey@napd.us. The police website at napd.us has more info on services and programs. For all emergencies, dial 911.

The fire department is led by Chief John Weir. The business phone is (978) 688-9590 and email is jweir@northandoverma.gov. The department handles fire calls, medical response, hazardous materials, and public safety education. For fire records requests, contact Chief Weir directly. Use 911 for emergencies.

Other key departments at town hall include the assessor's office under William Mitchell at (978) 688-9566, the building department with Paul Hutchins at (978) 688-9545, the treasurer and collector Kimberly Mackie at (978) 688-9550, and the health department run by Michelle B. Davis at (978) 688-9540. Public works is at (978) 685-0950 under Jim Stanford. The Stevens Memorial Library can be reached at (978) 688-9505.

Note: North Andover town meeting is typically held in May at North Andover High School. Contact the town clerk for the exact date and agenda.

Massachusetts General Laws govern how towns like North Andover handle public records, vital records, and other official documents. Below is a look at the state's General Laws portal.

You can search specific statutes related to public records access, town government structure, and records retention through this state resource.

Find Phone Numbers in North Andover

Getting a phone number in North Andover is straightforward for town government contacts. For businesses and residents, it takes more digging since no single public directory covers everyone.

For town offices, check the staff directory at northandoverma.gov. Or call (978) 688-9500 during business hours. The main line can connect you to any department in the building. For the police station, call (978) 683-3168 directly since it is at a separate location on Osgood Street.

North Andover is served by the Lawrence District Court at 2 Appleton Street in Lawrence. The court phone is (978) 687-7184. Civil cases use extension 7304, criminal cases use 7303. The Essex Probate and Family Court in Salem handles estate and family cases. You can look up case data online at masscourts.org without having to call.

Land records for North Andover are at the Essex Northern District Registry of Deeds. The address is 381 Common Street in Lawrence, and the phone number is (978) 683-2740. Only four towns use this registry: Andover, Lawrence, Methuen, and North Andover. You can search these records online at masslandrecords.com or at search.lawrencedeeds.com.

• Town departments: call (978) 688-9500 or check northandoverma.gov
• Police non-emergency: (978) 683-3168
• Fire business line: (978) 688-9590
• Court info: Lawrence District Court at (978) 687-7184
• Land records: Essex North Registry at (978) 683-2740

North Andover Public Records

Public records in North Andover fall under Massachusetts General Law Chapter 66. The town has a designated Records Access Officer for each major department. The main RAO is Laurie Burzlaff, the Assistant Town Manager and Director of Operations. You can reach her at (978) 794-1709 or by email at lburzlaff@northandoverma.gov.

Each department also has its own RAO for specific record types. Police records go through Pamela Dempsey at pdempsey@napd.us or (978) 683-3168. Fire records go through Chief John Weir at (978) 688-9590. School records are handled by the Superintendent's Office at (978) 794-1503, extension 41286. You can make a request in person, by phone, or in writing. The town has 10 business days to respond.

Fees for records in North Andover start with the first four hours of staff time being free. After that, fees can go up to $25 per hour. Standard copies cost five cents a page. The town keeps a log of past public records requests on its Documents and Records page, which you can browse online to see what others have asked for.

Property records come from the assessor at (978) 688-9566 for valuations and tax data. Deeds and land documents are at the Essex Northern Registry of Deeds in Lawrence. Court records for cases involving North Andover residents are in the Lawrence District Court system and searchable online through the state trial court website.

Essex County Phone Directory

North Andover is one of 34 communities in Essex County. County offices that serve the town include the Essex County Sheriff's Department at (978) 750-1900, the District Attorney's Office in Salem, the Essex Superior Court, and the Essex Northern Registry of Deeds. The Lawrence District Court handles cases for North Andover along with Andover, Lawrence, and Methuen. For a complete listing of county contacts and resources, see the Essex County page.

View Essex County Phone Directory