Needham Phone Directory
The Needham phone directory covers all town offices, public safety lines, and key department contacts for this Norfolk County town. With a population near 31,000, Needham runs on a Representative Town Meeting form of government and keeps most town services at one main site on Highland Avenue. If you need to reach a town clerk, file a public records request, or get in touch with local police on a non-emergency line, this directory puts the right phone numbers in one place. You can also search for Needham residents and businesses through state and county lookup tools that tie into court, land, and vital records systems across Massachusetts.
Needham at a Glance
Needham Town Hall Phone Numbers
Needham Town Hall is the main hub for local government phone calls. The building at 1471 Highland Avenue holds most town departments under one roof. You can reach the main switchboard at 781-455-7500, and from there staff will route you to the right office. Hours run Monday through Friday during normal business hours.
The Town Clerk is Louise L. Miller. Her direct line is 781-455-7500, ext. 71503. You can also reach the clerk's office by email at townclerk@needhamma.gov. The clerk handles vital records, voter registration, and public records requests. Assistant Town Clerk Helen Atkinson is at ext. 71219 if the main line is busy. Finance assistants Kalin Mitov (ext. 71218) and Kevin Perdergast (ext. 71252) take calls for billing and payment questions.
| Town Hall | 1471 Highland Avenue, Needham, MA 02492 |
|---|---|
| Main Phone | 781-455-7500 |
| Town Clerk | Louise L. Miller - Ext. 71503 |
| Fax | 781-449-1246 |
| Website | www.needhamma.gov |
Other departments based at Town Hall include the Assessor's Office, Tax Collector, Select Board, Town Manager, Treasurer, Human Resources, and Youth Services. All share the 781-455-7500 main line but have their own extensions. Call the main number and ask for the department you need. The town website at needhamma.gov lists each extension and email address.
Needham Department Directory
Beyond Town Hall, several Needham departments have their own phone lines. The police and fire departments share a building at 88 Chestnut Street but use separate numbers. Public safety calls go through dispatch, and non-emergency lines let you reach staff during business hours for questions that are not urgent.
The Needham Police Department earned full accreditation from the Massachusetts Police Accreditation Commission in December 2024. For non-emergency calls, dial 781-444-1212. The Records Access Officer for police records is Deputy Chief Christopher A. Baker, who can be reached at cbaker@needhamma.gov or by phone at 781-455-7570. Always call 911 for emergencies.
- Police Non-Emergency: 781-444-1212
- Fire Non-Emergency: 781-444-0142
- Fire Business Line: 781-455-7580
- Health Department: 781-455-7940
- Assessor's Office: 781-455-7500
The Fire Department takes non-emergency calls at 781-444-0142. For general business like permits or inspection scheduling, try the fire business phone at 781-455-7580. The Health Department has its own line at 781-455-7940 for questions about permits, food safety, or public health concerns. Both fire and health staff work out of separate buildings but stay in close contact with the main Town Hall switchboard.
Needham also runs its own parking clerk office and purchasing department at Town Hall. The Economic Development office fields calls about commercial permits and business questions. If you are not sure which department to call, start with the main Town Hall number at 781-455-7500 and the front desk will get you to the right person.
How to Search Needham Phone Listings
There are a few ways to search for phone numbers in Needham. The town website has a staff directory that lists each department with its number and email. You can also call the main Town Hall line and ask for the extension you need. For people searches beyond town staff, state and county tools cover Needham as part of Norfolk County.
The Norfolk County Registry of Deeds at norfolkdeeds.org lets you look up property records tied to Needham addresses. The registry is in Dedham at 649 High Street, and the phone number is 781-461-6101. You can search land records online through masslandrecords.com to find names linked to property in Needham. This is helpful when you have an address but not a phone number, since property records often list the owner's name and mailing address.
MassCourts at masscourts.org covers court records for Needham. The town falls under the Dedham District Court at 631 High Street in Dedham. You can reach that court at 781-329-4777. The Norfolk Probate and Family Court in Canton at 781-830-1200 also handles Needham cases for probate, family, and name change matters. Court records can help you confirm a person's full legal name when searching for their phone listing.
For public records requests that go beyond what is online, contact the Town Clerk at 781-455-7500 ext. 71503 or email lmiller@needhamma.gov. Massachusetts public records law under MGL Chapter 66 gives you the right to request records from any town department. The town must respond within ten business days.
Note: Police records in Needham go through a separate process with Deputy Chief Baker as the Records Access Officer, not through the Town Clerk.
Needham Public Records Access
Needham keeps public records across several departments. The Town Clerk's office is the main point of contact for most requests. You can file a written request or call the clerk's phone line to ask what is available. Birth, death, and marriage records are on file at Town Hall. Election records and Town Meeting minutes are also public and can be viewed or copied.
Property and tax information for Needham is managed by the Assessor's Office at Town Hall. The assessor handles property cards, tax rate data, and ownership records. For online lookups, you can check property tax details for Needham through the town's own website or through third-party tax rate sites. The Assessor's direct line is 781-455-7500, the same main number, but ask for the Assessor's office when you call. William O'Donnell serves as the Norfolk County Register of Deeds and his office maintains all Needham deed and land records at the Dedham location.
The Norfolk County District Attorney's Office at nfkda.com handles criminal matters for all 28 towns in the county, including Needham. The Norfolk Sheriff's Office at norfolksheriff.com runs the county jail and handles civil process. Both agencies have their own phone lines and public records processes separate from the town.
To request county-level records that cover Needham, you can use the Norfolk County public records portal at norfolkcounty.org. The county Records Access Officer is William J. Buckley Jr. at 781-461-6105. He works out of the county offices at 614 High Street in Dedham.
Norfolk County Phone Directory
Needham is one of 28 towns in Norfolk County. The county government runs out of Dedham and handles courts, land records, and law enforcement that serve all Needham residents. For a full list of county office phone numbers, court contacts, and registry information that covers Needham and the surrounding area, see the Norfolk County phone directory page.