Access Melrose Phone Directory
The Melrose phone directory provides phone numbers for city departments, public safety offices, and local services in this Middlesex County city. Melrose has about 28,000 residents and is sometimes called the "City of Homes" for its residential character. Unlike many nearby communities, Melrose is a city with a mayor and city council rather than a town meeting. This page lists the contacts you need to reach Melrose City Hall, police, fire, and other offices. Search below for more phone directory results tied to the Melrose area.
Melrose Overview
Melrose City Hall Phone Numbers
Melrose City Hall is at 562 Main Street. The building houses most city departments on the first floor and above. The main phone line routes you to the right office. City Hall is open on regular business days and closed on state holidays.
| Office | Melrose City Hall |
|---|---|
| Address | 562 Main Street Melrose, MA 02176 |
| Main Phone | (781) 979-4100 |
| City Clerk | (781) 979-4113 |
| Website | www.cityofmelrose.org |
The Melrose City Clerk's office is on the first floor of City Hall. The Clerk handles vital records, business certificates, licenses, and election support. The office holds records going back to the 1800s, which makes it a valuable resource for anyone doing family research or looking up old property and vital record data in Melrose. Call (781) 979-4113 to ask about what records are on file and how to get copies.
The City Clerk also coordinates public records requests for Melrose. You can submit requests in person, by mail, or through an online portal. The city follows MGL Chapter 66 for all public records matters. Staff will tell you if there is a fee and how long it will take to pull together what you asked for.
Melrose Department Phone Directory
Melrose has a full set of city departments, each with its own contact number. The police and fire departments run out of separate buildings from City Hall. Below are the main phone numbers for the Melrose directory.
The Melrose Police Department provides full law enforcement services. For emergencies, dial 911. For non-emergency calls, contact the department through the main city number at (781) 979-4100. Use the non-emergency line for noise complaints, minor reports, records requests, and general questions. If you need a copy of a police report for insurance or legal needs, call and ask what the process is. The department can tell you what forms you need and what the cost will be.
The Melrose Fire Department handles fires, medical emergencies, and hazmat response. They call their work "state-of-the-art emergency services." For non-emergency calls, go through the main city line. For any emergency, always call 911. The department also does fire prevention work, inspections, and community safety programs throughout Melrose.
The Assessor's Office in Melrose is on the first floor of City Hall. Call (781) 979-4104 for property valuation questions, tax assessments, and ownership lookups. The office works to keep fair and equal property values across the city. If you think your assessment is wrong, the Assessor can explain the appeal process.
The Treasurer/Collector handles all tax collections and city receipts. That office is at City Hall. Melrose also offers online services for payments, permits, and service requests through the city website. You can handle many tasks without visiting City Hall in person, which saves time for both you and city staff.
Searching the Melrose Phone Directory
You can search for phone numbers in Melrose a few different ways. The tool on this page lets you type a name and get matching results for people and businesses in the Melrose area. It pulls from public records and directory data.
The Melrose city website at www.cityofmelrose.org has department listings, staff contacts, and online services. The site also has GIS maps that let you look at property boundaries and land use across the city. Meeting agendas and minutes are posted online too, so you can see what the city council and boards have been working on without making a records request.
For property records, Melrose falls under the Middlesex South Registry of Deeds. The registry is at 208 Cambridge Street in Cambridge, MA 02141. Call (617) 679-6300 or search online at masslandrecords.com. That free tool lets you look up deeds, mortgages, and liens by name or address. Every real estate transaction in Melrose goes through this registry, so it is a complete record of property ownership changes.
Court records for Melrose are searchable through masscourts.org. Melrose is in the Middlesex Probate and Family Court district, served by the court at 10-U Commerce Way in Woburn. Call (781) 865-4000 for that court. The system lets you look up cases by name or docket number and see basic case info like filing dates and party names.
Note: Melrose has commuter rail service to Boston, which means many residents work in the city but handle their government business in Melrose.
Public Records Access in Melrose
Getting public records from Melrose follows the same state rules as any Massachusetts city. The City Clerk coordinates requests. You can ask for records in person, by mail, or through the city's online portal. Be clear about what you want. The more specific your request, the faster you get results.
Response time is 10 business days under state law. Many common records are already posted on the Melrose website. Check there first. If what you need is not online, call the City Clerk at (781) 979-4113 and describe what you are looking for. Staff can tell you if the record exists, what format it comes in, and whether there is a cost. Standard copies run about five cents per page. If the work takes more than four hours, the city can charge up to $25 per hour for the extra time.
Some records have limits on what can be shared. Personal data like Social Security numbers and medical info gets removed before you see the record. This is true across all of Massachusetts, not just Melrose. If you think the city held back records it should not have, you can file an appeal with the state Supervisor of Records. That process is free.
Middlesex County Phone Directory
Melrose is in the southern part of Middlesex County, close to the border with Essex County. The county covers a large area from Cambridge and Somerville up to Lowell and is the most populous county in Massachusetts. For county court contacts, registry of deeds numbers, and links to other local directories, see the Middlesex County phone directory page.