Lowell Phone Directory

The Lowell phone directory lists contact numbers for city government offices, courts, and public agencies in this historic Massachusetts city. Lowell is a county seat of Middlesex County with a population near 115,000. The city runs a wide range of departments, each with its own phone line. You can find numbers here for city hall, the police department, public works, courts, and the Middlesex North Registry of Deeds. Most of the phone numbers on this page come from official city and state sources, so they stay tied to current government contacts.

Lowell City Hall Phone Numbers

Lowell City Hall is the central hub for city government contacts. It sits on Merrimack Street in downtown Lowell. If you are not sure which department to call, start with the main city hall number and staff can point you in the right direction. The city also maintains a department directory on its website with phone numbers, addresses, and office hours for each office.

Lowell shares the role of county seat with Cambridge. This means several county-level offices operate out of Lowell. The Middlesex North Registry of Deeds is at 370 Jackson Street. The Middlesex Probate and Family Court North is in the same building at 370 Jackson Street on the 5th floor. The Lowell District Court and Lowell Superior Court are also based in the city. All of these offices have their own phone lines separate from the city government.

The city website at lowellma.gov lists all departments with contact info. You can find hours, addresses, and direct phone numbers for most offices there.

Lowell Directory by Department

Lowell runs a full city government with departments that cover public safety, infrastructure, licensing, and social services. Each department has its own main phone line. The numbers listed here are department-level lines, not personal staff numbers. Call the main number and ask for a transfer if you need a specific person.

The Lowell Police Department non-emergency line is (978) 937-3200. Use this for general questions, report requests, or to reach a specific division. For fire department administrative matters, call (978) 459-2563. Both departments run 24-hour operations but administrative offices keep standard business hours. The police records division handles requests for accident reports and police reports during regular office hours.

The City Clerk's office handles vital records, business certificates, and voter registration. You can reach them through the main city hall number at (978) 970-4000. The Assessor's Office manages property valuations and tax data. They can help with abatement applications and exemption forms. The Department of Public Works takes calls about roads, water, sewer, and trash services. These are the departments Lowell residents call most often, and each can be reached through the main city hall line or by looking up the direct number on the city website.

Note: Lowell city phone numbers sometimes change when departments relocate, so verify numbers on the official city website before calling.

The MassCourts case search portal lets you look up court cases filed in Lowell and across Massachusetts. Below is a view of the search interface.

From this portal you can search for case information by name or docket number for any court in the Middlesex County system, including courts based in Lowell.

How to Find Lowell Phone Numbers

There are several ways to search for phone numbers in Lowell. The approach you take depends on whether you need a government office number, a business contact, or a residential listing.

For city government contacts, the Lowell city website is the best source. It has a department directory with phone numbers and office hours. You can also call the main city hall line at (978) 970-4000 during business hours and ask for any department. Staff at the front desk can transfer you or give you a direct number. This is the quickest path to a government phone number in Lowell.

For court-related contacts, Lowell is home to several court facilities at 370 Jackson Street. The Lowell District Court handles civil and criminal cases for Lowell, Billerica, Chelmsford, Dracut, Tewksbury, and Tyngsboro at (978) 459-4101. The Middlesex Probate and Family Court North serves families in the northern part of the county at (978) 656-7700. The Lowell Superior Court handles major cases. You can search for basic case info online through the MassCourts system without calling the courthouse.

For property records, the Middlesex North Registry of Deeds at 370 Jackson Street handles all land records for 10 communities including Lowell. Call (978) 322-9000 for questions about deeds, mortgages, or liens. You can search these records for free at masslandrecords.com. All records from 1629 to the present have been scanned and are available online at no cost.

• City department directory at lowellma.gov
• Main city hall line: (978) 970-4000
• Lowell District Court: (978) 459-4101
• Middlesex North Registry of Deeds: (978) 322-9000
• Probate and Family Court North: (978) 656-7700

Lowell Public Records Access

Public records in Lowell fall under Massachusetts General Law Chapter 66. Each city department has a Records Access Officer. You submit a written request that describes what documents you need, and the city has 10 business days to respond. Fees may apply depending on the size of the request.

The kinds of records you can get from Lowell include meeting minutes, city budgets, employee salary data, building permits, inspection reports, and police incident reports. The City Clerk handles vital records for births, deaths, and marriages that occurred in Lowell. You need to contact the clerk's office directly for those. Property records are held at the Middlesex North Registry of Deeds at 370 Jackson Street in Lowell. All deeds, mortgages, liens, and land transfers for Lowell properties are recorded there. You can view and print them for free online at masslandrecords.com.

Lowell has a long history as an industrial city, and the Middlesex North Registry has records dating back to 1855 when the district was split from the Cambridge office. Older records from before 1855 were originally kept in Cambridge but have since been copied and scanned. The registry warns residents about scam companies that charge money for deed copies you can get for free online. If someone asks you to pay for your own deed copy, check the registry website first.

The Massachusetts public records request guide explains how to file a formal request with any government office in the state. This process applies to Lowell city departments as well as county and state agencies.

Lowell Registry and Court Contacts

Lowell is a major center for county-level offices in Middlesex County. Several key offices are clustered at 370 Jackson Street, which makes it easy to handle multiple tasks in one visit. The Middlesex North Registry of Deeds, the Probate and Family Court North, the District Court, and the Housing Court all operate from this location.

The Middlesex North Registry of Deeds serves 10 communities: Lowell, Billerica, Carlisle, Chelmsford, Dracut, Dunstable, Tewksbury, Tyngsborough, Westford, and Wilmington. Register Karen M. Cassella oversees the office. The registry is open Monday through Friday from 8:30 AM to 4:00 PM. Recording hours end at 3:45 PM. You can visit the official registry website for forms, fees, and search instructions.

The Northeast Housing Court holds sessions in Lowell at 370 Jackson Street. Call (978) 689-7833 for housing court matters. The Lowell Juvenile Court is at the same address and can be reached at (978) 441-2630. Having all these offices in one building is convenient for residents who need to handle court and registry business on the same trip.

Middlesex County Phone Directory

Lowell is one of two county seats in Middlesex County, sharing that role with Cambridge. Middlesex is the most populous county in Massachusetts with about 1.6 million residents spread across 54 cities and towns. County-level offices based in Lowell include the Middlesex North Registry of Deeds, the Probate and Family Court North, and several other court departments. For a complete list of county contacts, court phone numbers, and registry details, visit the Middlesex County directory page.

View Middlesex County Phone Directory