Framingham Phone Directory

The Framingham phone directory lists contact numbers for city departments, courts, and public offices in this suburban community west of Boston. Framingham has about 72,000 residents and switched from a town to a city form of government in 2018. You can search for phone numbers for city hall, the police department, the city clerk, the assessor's office, and other departments on this page. Most of the contact data here comes from the official Framingham city website and state court records, so the numbers stay current and linked to real government offices.

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Framingham Overview

72,000 Population
Middlesex County
City (2018) Government Type
25 mi West of Boston

Framingham City Hall Contacts

Framingham City Hall is in the Memorial Building on Concord Street in downtown Framingham. This is where most city departments have their offices and phone lines. The building houses the city clerk, assessor, treasurer, and several other core offices. If you are not sure who to call, start with the main number and staff can direct you to the right department.

Office Framingham City Hall (Memorial Building)
Website www.framinghamma.gov
Address 150 Concord Street
Framingham, MA 01702
Hours Mon, Wed, Thu: 8:30 AM - 5:00 PM
Tue: 8:30 AM - 7:00 PM
Fri: 8:30 AM - 12:30 PM

Framingham became a city in 2018 after voters approved the change. Before that, it operated as a town with a Town Meeting form of government. The switch to city government brought a mayor and city council structure. Some residents still think of it as a town, but all official contacts now use the city designation. The city website at framinghamma.gov has a full department directory with phone numbers, office hours, and staff contacts.

City Hall keeps different hours on different days. Tuesday hours run late until 7:00 PM, which is helpful if you need to visit after work. Friday hours are short and the building closes at 12:30 PM. Plan your visits around these times to make sure the office you need is open.

Framingham city government has departments that handle public safety, licensing, property assessment, and public works. Each office has its own phone line. The numbers below are department main lines. If you need a specific person, call the department and ask for a transfer.

The Framingham City Clerk is Lisa Ferguson. Her office is in Room 105 at City Hall. Call (508) 532-5520 to reach the clerk. The fax number is (508) 628-1358. The clerk handles a wide range of services: vital records for births, deaths, and marriages, business certificates, dog licenses, voter registration, and marriage licenses. The clerk also serves as the city's public records officer and provides free notary services for Framingham residents. This is one of the busiest offices in city hall.

The Assessor's Department is at City Hall and can be reached at (508) 532-5415. You can also email them at assessing@framinghamMA.gov. The assessor manages property valuations, motor vehicle excise taxes, and tax abatement applications. Framingham's FY2026 residential tax rate is $11.83 per $1,000 of assessed value. Commercial and industrial properties pay $23.97 per $1,000. You can look up property data online through the assessor's department page.

The Treasurer and Collector's office is in Room 111 at City Hall. Call (508) 532-5430 for tax billing questions. The fax number is (508) 532-5434. You can pay bills online through the city's online bill payment portal. This office handles all tax collection, water and sewer bills, and treasury management for the city.

Note: Framingham City Hall closes early on Fridays at 12:30 PM, so plan calls and visits accordingly.

The Framingham city website is the main portal for finding department contacts, paying bills, and accessing city services. Below is a view of the official site.

Framingham city website phone directory contacts

From this page you can browse department listings, find meeting schedules, and access online services that the city provides.

The Framingham Assessor's Department page lets you search property values and tax assessment data for all parcels in the city.

Framingham assessor database for property phone directory lookups

You can look up assessments by owner name, address, or parcel ID. The database shows current and prior year valuations for residential and commercial properties.

Framingham Public Records Access

Public records in Framingham fall under Massachusetts General Law Chapter 66. The City Clerk serves as the public records officer. You submit a written request to the appropriate department, and they have 10 business days to respond. Some records are available at no cost while larger requests may carry a fee.

The kinds of records you can request from Framingham include meeting minutes, city budgets, contracts, employee salary data, building permits, and inspection reports. The City Clerk at (508) 532-5520 handles vital records separately. Birth, death, and marriage certificates are not public records under state law. You need to contact the clerk directly and show proper identification to get copies of those documents. The Framingham public records request page explains how to file a formal request.

Property records for Framingham are held at the Middlesex South Registry of Deeds in Cambridge. All deeds, mortgages, and liens are recorded there. You can search and view these online for free. The assessor's office at (508) 532-5415 provides property valuation data including assessed values, lot sizes, and building details. Both resources are useful for anyone researching real estate or ownership in Framingham.

  • City Clerk handles public records requests: (508) 532-5520
  • Vital records require ID and direct contact with the clerk
  • Property deeds at Middlesex South Registry: (617) 679-6300
  • Assessor data online at framinghamma.gov

The Framingham public records request portal explains how to submit a formal request to any city department.

Framingham public records request portal phone directory

The page outlines what types of records are available, how to submit your request, and what to expect in terms of response time and fees.

Framingham Court Phone Numbers

Framingham has a district court right in the city. The Framingham District Court at 600 Concord Street handles civil claims, criminal cases, and housing matters for the local area. The clerk's office number is (508) 875-7461. This court serves Framingham and several surrounding communities.

For family and probate matters like divorce, custody, and guardianship, Framingham residents go to the Middlesex Probate and Family Court North in Lowell at 370 Jackson Street. Call (978) 656-7700 to reach that court. The Framingham Juvenile Court at 110 Mt. Wayte Avenue handles cases involving minors at (508) 879-3561. For major civil or criminal cases, the Middlesex Superior Court in Woburn handles those at (781) 939-2700. Each court has its own clerk's office and separate phone number, so make sure you contact the right one for your type of case.

You can look up basic case info online through the MassCourts system for most of these courts. For certified copies of court documents, call the clerk's office or visit in person. Self-help services at the courthouses can guide you through forms and procedures if you are representing yourself.

Note: The Middlesex Probate Court North in Lowell serves Framingham residents even though Framingham is in the southern part of the county.

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Middlesex County Phone Directory

Framingham is part of Middlesex County, the most populous county in Massachusetts with about 1.6 million residents across 54 cities and towns. Although Framingham is in Middlesex County, its property records are filed at the Middlesex South Registry of Deeds in Cambridge, and family court matters go through the Lowell probate court. For a complete list of county office phone numbers, court contacts, and registry details, check the Middlesex County directory page.

View Middlesex County Phone Directory