Chicopee Phone Directory Lookup

The Chicopee phone directory is one of the most complete municipal contact listings in Hampden County. Chicopee has roughly 55,000 residents and runs a mayor-council form of government with more than 25 city departments. Each department keeps its own phone line for public use, and the city posts a full staff directory on its official website. You can use this page to find phone numbers for Chicopee city offices, search for department contacts, and connect with the right person for permits, records, or city services.

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Chicopee Overview

55,000 Population
Hampden County
Mayor-Council Government
25+ Departments

Chicopee City Hall Phone Numbers

Chicopee City Hall is the central point for all municipal phone directory listings. The mayor's office, city clerk, assessor, and several other departments share the building. If you need a number and are not sure which office handles your question, call the mayor's office first. They can point you in the right direction.

Office Chicopee City Hall
Mayor's Office 413-594-1500
City Clerk 413-594-1466
City Council 413-594-1435
Website www.chicopeema.gov

The Chicopee city website has one of the better staff directories you will find in the region. The page at chicopeema.gov/directory.aspx lists every department with phone numbers, and in some cases individual staff contacts. This is the fastest way to find the exact number you need without making multiple calls.

City hall hours run Monday through Friday. Most departments close by 4:30 PM. Some offices like the collector and clerk may have extended hours on certain days. Call ahead if you plan to visit in person.

Chicopee has a detailed list of department phone numbers that covers just about every city function. The numbers below come from the city's official directory and are tied to main office lines. These are the contacts residents use most often for city services, permits, and general questions.

Public safety is handled by two main departments. The Chicopee Police Department can be reached at 413-592-6341 for non-emergency calls. The Fire Department's administrative line is 413-594-1630. For emergencies, always call 911. The emergency management office has its own number at 413-594-1698 for questions about preparedness and severe weather plans.

Several departments handle property and building matters. The assessor's office at 413-594-1430 deals with property values and tax assessments. The building department at 413-594-1440 handles permits and inspections. The collector's office at 413-594-1480 takes tax payments. Engineering is at 413-594-3416 for questions about city infrastructure projects.

Community services have their own set of phone lines. Parks and recreation can be reached at 413-594-3481. The council on aging serves senior residents and takes calls at 413-534-3698. Veterans services is at 413-594-3470. The Chicopee Public Library is at 413-594-1800 for hours, programs, and card questions.

  • Department of Public Works: 413-594-3557
  • Health Department: 413-594-3557 ext. 366
  • Human Resources: 413-594-1510
  • Housing Authority: 413-592-6132
  • Water Department: 413-594-3420
  • School Department: 413-594-3410
  • Law Department: 413-594-1520

Note: The public works and health department share a base phone number but use different extensions, so make sure you dial the full number with extension when calling health.

The Chicopee city website provides a central hub for all department contacts and city services. Here is how the main site looks.

Chicopee city website phone directory

From the homepage you can reach the staff directory, submit service requests, and find news about city operations.

Chicopee Public Records

Public records requests in Chicopee follow Massachusetts Public Records Law under MGL Chapter 66. Each city department has a Records Access Officer. You send a written request that spells out what you want, and the office has 10 business days to get back to you. The request can go by mail, fax, or in some cases email.

Records you can get from Chicopee include meeting minutes from the city council, permit and inspection records, contracts, and financial documents. The city clerk holds vital records like birth, marriage, and death certificates. Some records may be redacted to protect personal information before they are released. Fees apply for copies, especially for large requests that take significant staff time to put together.

Court records for Chicopee cases are filed through the Hampden County court system in Springfield. You can search basic case info through the Massachusetts Trial Court website. For certified copies of court documents, contact the clerk of the specific court department that handled the case.

Note: Privacy protections under Massachusetts law mean that certain personal information, including home phone numbers of private residents, is generally not available through public records requests.

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Hampden County Phone Directory

Chicopee is one of the larger cities in Hampden County, sitting just north of Springfield. County-level offices that serve Chicopee residents include the Hampden County Sheriff's Department, the District Attorney, and the court system based in Springfield. For a full list of county offices and their phone numbers, check the Hampden County page.

View Hampden County Phone Directory