Search Brookline Phone Directory

The Brookline phone directory provides contact numbers for every town department, from the select board to the police and fire stations. Brookline is a town of about 63,000 people in Norfolk County, sitting just west of Boston. Town Hall at 333 Washington Street is where most offices are based, and the main number is (617) 730-2000. This page lists the key phone numbers you need to reach Brookline town offices and public services. The town also posts a full staff directory online at brooklinema.gov, which shows names, titles, departments, and direct lines for town employees.

Brookline Town Hall Contacts

Brookline Town Hall is at 333 Washington Street. It holds the select board, town clerk, assessors, treasurer, and several other departments under one roof. The building is open Monday through Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 12:30 PM. The main phone number is (617) 730-2000. From that line, you can ask the operator to connect you to any department.

The town clerk's office is on the first floor in Room 104. Call (617) 730-2010 to reach the clerk directly. The office handles birth, death, and marriage certificates. It also issues dog licenses, business certificates, and processes voter registration. You can email the clerk at townclerk@brooklinema.gov. For public records requests, the town clerk is the primary Records Access Officer. Brookline follows the Massachusetts Public Records Law, so all requests must get a response within 10 business days. The first two hours of staff search time are free for municipalities with more than 20,000 residents, and after that the town can charge up to $25 per hour.

The assessor's office is in Room 215 at Town Hall. Call (617) 730-2060 for property value questions, tax exemptions, or abatement forms. Brookline property records can be looked up through the town website or the Norfolk County land records portal.

Brookline Department Phone Numbers

Brookline has more than 25 departments. The Department of Public Works handles roads, water, sewer, parks, and trash. DPW offices are at Town Hall, and you can call (617) 730-2156 for general DPW questions. The transportation division of DPW is at (617) 730-2177. For tree-related issues, snow plowing, or sidewalk repair, the DPW main line can route your call.

The Brookline Police Department is at 350 Washington Street, right next to Town Hall. The non-emergency phone number is (617) 730-2222. For emergencies, dial 911. The Brookline Fire Department can be reached at (617) 730-2272 for non-emergency calls. Both departments are staffed around the clock. The police department has its own records division, and you can request police reports and incident records through that office.

The Department of Public Health and Human Services is at 11 Pierce Street. Call (617) 730-2300 for the health department. They handle inspections, permits, and public health programs. The recreation department runs programs and events and can be reached through Town Hall. The Brookline Public Library main branch is at 361 Washington Street, and you can call (617) 730-2370 for hours and services. Brookline also has branch libraries in Coolidge Corner and Putterham.

Brookline has its own district court. The Brookline District Court is at 360 Washington Street. Call (617) 232-4660 for the court clerk. You can email the court at cmbrooklinedc@jud.state.ma.us. This court handles only Brookline cases, unlike most district courts that serve several towns. Court hours are 8:30 AM to 4:30 PM, Monday through Friday.

Note: Most Brookline phone numbers start with (617) 730; the last four digits vary by department.

How to Find Brookline Phone Numbers

The best place to start is the town's online staff directory. Visit brooklinema.gov/Directory.aspx and search by department or employee name. Every listing shows the person's title, direct phone number, and email address. The directory is sorted by department, so you can browse all employees in any office at once.

For personal phone lookups in Brookline, the town does not keep a directory of residents. Massachusetts does not run a statewide phone book for private citizens either. You would need to use a white pages service or commercial people-search tool for that. Property records can help you identify who lives at a certain address, but they do not include phone numbers. The Brookline assessor's database and the Norfolk County land records both show owner names and addresses tied to property.

If you need a business phone number, the Massachusetts business entity search can show you the registered agent and address for any company in the state. The town clerk may also have info for businesses that hold local licenses. The MassCourts portal is useful for finding court case details, which sometimes include contact information for parties in a case. The Brookline District Court handles all local cases, so that is where you would start for court records.

Brookline Public Records and Land Records

Public records requests in Brookline are handled through the town clerk's office. Under MGL Chapter 66, Section 10, anyone can request records from any town department. You do not need to live in Brookline. You do not need to explain why you want the records. Requests can go in by phone, email, mail, or in person at Town Hall.

Copies cost $0.05 per page for black and white prints. Electronic records should be provided at no cost if they are already in digital form. The town has 10 business days to respond. For large or complex requests, the town may need more time but has to tell you why. If a department denies your request, you can appeal to the Supervisor of Records at the Secretary of the Commonwealth's office. That office has an "Attorney of the Day" available at (617) 727-2832 to help with questions about the public records law.

Land records for Brookline are kept at the Norfolk County Registry of Deeds in Dedham. The registry is at 649 High Street and the phone is (781) 461-6101. Register William P. O'Donnell runs the office. You can search Brookline deeds, mortgages, and liens online for free at masslandrecords.com/Norfolk. The registry holds more than 13.1 million documents dating back to 1793. You can use the advanced search to filter by town, document type, and date range. The Norfolk County Registry also offers a free Consumer Notification Service that alerts you if someone records a document against your name.

Norfolk County Phone Directory

Brookline is one of 28 cities and towns in Norfolk County. The county seat is in Dedham, where most county-level offices are housed. Norfolk County is one of only six Massachusetts counties that still keeps an active county government. The county runs the registry of deeds, the sheriff's office, the superior court, and a few other services. Brookline is unique in Norfolk County because it has its own dedicated district court, while most other towns share a court with neighboring communities. For phone numbers across all Norfolk County offices, check the full county page.

View Norfolk County Phone Directory