Braintree Phone Directory
The Braintree phone directory has contact numbers for all town departments, from the mayor's office and town clerk to public works and the school department. Braintree is a town of about 39,000 people in Norfolk County, south of Boston and just off Route 93. Town Hall at 1 John F. Kennedy Memorial Drive is the center of town government, and the main number is (781) 794-8000. This page gives you the key phone numbers so you can reach the right office on the first call. The town posts a full staff directory at braintreema.gov where you can search by name or department.
Braintree Overview
Braintree Town Hall Phone Numbers
Braintree Town Hall sits at 1 John F. Kennedy Memorial Drive. The building is the main location for town government offices. Hours vary by day. Monday, Wednesday, and Thursday the building is open 8:30 AM to 4:30 PM. Tuesday hours run late, from 8:30 AM to 7:00 PM. Friday is a short day with hours from 8:30 AM to 1:00 PM. The main switchboard is (781) 794-8000.
The town clerk is James Casey. His office handles vital records like birth, death, and marriage certificates. The clerk also issues marriage licenses, dog licenses, business certificates, and raffle permits. The clerk's office keeps records from all town departments and serves as the Chief Election Official for Braintree. You can reach the clerk at (781) 794-8100. If you need certified copies of vital records, that is the office to call. Public records requests go through the town clerk as well, following MGL Chapter 66, Section 10. The town has 10 business days to respond to any request.
| Building | Braintree Town Hall |
|---|---|
| Address | 1 JFK Memorial Drive Braintree, MA 02184 |
| Main Phone | (781) 794-8000 |
| Hours | Mon, Wed, Thu: 8:30 AM - 4:30 PM Tue: 8:30 AM - 7:00 PM Fri: 8:30 AM - 1:00 PM |
| Website | braintreema.gov |
| Town Clerk | James Casey - (781) 794-8100 |
The Municipal Finance Department sits in Town Hall too. It covers accounting, assessing, purchasing, and the treasurer/collector's office. The assessor handles property values and tax exemptions. The building division and health division are both in the same building. The Board of License Commissioners also works out of Town Hall. For human resources or employment questions, that office is at Town Hall as well.
Braintree Department Contact Numbers
The Braintree Police Department has its own building and phone system. For non-emergency calls, dial (781) 794-8601. For emergencies, call 911. The police station is separate from Town Hall. The department handles its own records requests for police reports and incident records.
The Braintree Fire Department headquarters number is (781) 843-3600. For emergencies, always call 911. The fire department handles fire prevention, inspections, smoke detector compliance, and burn permits. If you need a fire report or have a question about permits, call the headquarters line during business hours. Braintree has several fire stations around town.
Public works in Braintree covers roads, water, sewer, drainage, and parks. The DPW can be reached through the main Town Hall number at (781) 794-8000. The department handles snow removal, trash pickup, pothole repair, and water billing. If you have a water main break or sewer backup, call the DPW emergency line.
Other departments and their numbers in Braintree:
- Mayor's Office: (781) 794-8000
- Health Division: (781) 794-8092
- Building Division: (781) 794-8080
- Treasurer/Collector: (781) 794-8050
- Assessor: (781) 794-8030
The Thayer Public Library is at 798 Washington Street and can be reached at (781) 848-0405. The Braintree school department has its own admin offices and phone system. The recreation department runs youth and adult programs throughout the year.
Note: Tuesday evening hours at Town Hall are useful if you need to visit in person after normal work hours.
Braintree Court Phone Numbers
Braintree residents are served by the Quincy District Court at 1 Dennis F. Ryan Parkway in Quincy. The court phone is (617) 471-1650 and the fax is (617) 472-1924. This court handles criminal, civil, housing, and small claims cases for Braintree along with six other towns: Cohasset, Holbrook, Milton, Quincy, Randolph, and Weymouth. Court hours are Monday through Friday, 8:30 AM to 4:30 PM.
For probate matters like estates, guardianships, and name changes, the Norfolk Probate and Family Court is in Canton at 35 Shawmut Road. That phone number is (781) 830-1200. The Norfolk County Superior Court in Dedham at 650 High Street handles more serious cases. Call (781) 326-1600 for the clerk there. You can search case information online at MassCourts for free. The system covers all Norfolk County courts and lets you look up cases by name or case number.
The Norfolk County Sheriff's Office is at 200 West Street in Dedham. Call (781) 329-3705 for general questions. For public records requests to the sheriff's office, email records_request@norfolksheriffma.org. The Norfolk District Attorney's office is at 45 Shawmut Road in Canton. Their main line is (781) 830-4800.
How to Search Braintree Phone Listings
Start with the town's online staff directory at braintreema.gov/directory.aspx. You can search by employee name or browse by department. Each entry shows the person's title, phone number, and email. This is the fastest way to find any town government number in Braintree.
For personal phone lookups, Massachusetts does not keep a public directory of resident phone numbers. White pages services and people-search sites are the standard tools for finding someone's personal number. Braintree property records from the assessor can help you find a name tied to an address, but they do not list phone numbers. The Norfolk County Registry of Deeds at masslandrecords.com/Norfolk can also help identify property owners.
The Massachusetts business entity search is helpful if you need a business contact in Braintree. It shows registered agent info and addresses for any company on file with the state. The Massachusetts public records request process can also be used to ask for government records that might have the contact details you need.
Braintree Public Records Access
Braintree follows the Massachusetts Public Records Law under MGL Chapter 66. Any person can request records from the town. You do not need to be a resident. The town clerk, James Casey, is the Records Access Officer. You can submit requests in person, by mail, by email, or by phone at (781) 794-8100.
The first two hours of staff search time are free for Braintree, since the town has more than 20,000 residents. After that, fees cap at $25 per hour. Black and white copies are $0.05 per page. If records exist in digital form, the town should give them to you that way at no charge. The response deadline is 10 business days. If the town needs more time, it has to explain why.
Land and property records for Braintree are at the Norfolk County Registry of Deeds, 649 High Street in Dedham. Phone is (781) 461-6101. Register William P. O'Donnell oversees more than 13.1 million documents going back to 1793. You can search all Braintree deeds, mortgages, and liens at masslandrecords.com/Norfolk for free. The Norfolk County Sheriff's Office also runs community programs in Braintree, including the HOPE Center which provides substance use recovery services. The sheriff can be reached at (781) 329-3705.
Norfolk County Phone Directory
Braintree is one of 28 cities and towns in Norfolk County. The county seat is Dedham. Norfolk County still maintains an active county government, which is unusual in Massachusetts since most counties were abolished in the late 20th century. The county runs the registry of deeds, sheriff's office, superior court, and a few other services for all 28 communities. Braintree shares the Quincy District Court with six neighboring towns. For a full list of county offices and contacts, visit the Norfolk County directory page.