Search Billerica Phone Directory

The Billerica phone directory lists contact info for town offices, public safety, schools, and other local agencies. Billerica is a town of about 43,000 in Middlesex County, and it falls under the Middlesex North Registry of Deeds district based in Lowell. This page gives you phone numbers for the town hall, police, fire department, and other key offices. All the data here comes from official town and state sources so you can reach the right person without getting bounced around.

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Billerica Overview

43,000 Population
Middlesex County
Town Government Type
01821 Zip Code

Billerica Town Hall Contacts

Billerica Town Hall is the main point of contact for town government. The building holds the town clerk, the town manager's office, and several departments that deal with the public. Whether you need a dog license, a birth certificate, or info about a building permit, you start here.

Office Billerica Town Hall
Website town.billerica.ma.us
Address 365 Boston Road
Billerica, MA 01821
Main Phone (978) 671-0942
Town Clerk (978) 671-0924
Hours Monday through Friday, 8:30 AM to 4:00 PM

The town clerk is Donna McCoy. Her office handles vital records, voter registration, business certificates, and licensing. Call (978) 671-0924 to ask about a record or check on a filing. The Billerica town website has a full staff directory where you can look up any department by name. Each listing shows the phone number, email, and office location within town hall.

Billerica uses a Town Manager form of government with a Board of Selectmen. The town manager runs day-to-day operations and oversees department heads. If you need to reach a specific board or commission, the clerk's office can tell you who to call and when they meet.

Billerica runs a full range of town departments. The phone numbers below cover the offices that get the most calls from residents. These are all main department lines. If you need someone specific, call the department and ask to be transferred.

The Billerica Police Department is the main public safety contact in town. For emergencies, dial 911. The non-emergency dispatch line is (978) 671-0900. You can also reach dispatch at (978) 667-1212. The police department runs its own website at billericapolice.org with contact info for each division, including detectives, community policing, and the school resource officer program.

Fire and emergency medical services in Billerica handle calls from several stations across town. The fire department responds to structure fires, medical emergencies, and hazmat situations. For non-emergency fire questions, call through the town hall main line at (978) 671-0942 and ask to be connected. The department also does smoke detector inspections for home sales and new construction permits.

Public Works handles roads, snow removal, water, sewer, and trash collection. The Billerica DPW is a frequent contact for residents with questions about pickup schedules, road conditions, and water quality. Recycling and yard waste collection follow seasonal schedules posted on the town website. For water or sewer emergencies after hours, call the police non-emergency line and they will page the on-call crew.

The Billerica Public Library, the Recreation Department, the Health Department, and the Council on Aging all have their own phone lines listed in the town staff directory. That online directory is the most complete and current list of Billerica phone numbers available.

Note: Town office phone numbers can change when departments reorganize, so check the official site for the most up-to-date info.

The Massachusetts Land Records portal lets you search property records for Billerica through the Middlesex North Registry of Deeds. Below is a look at the search interface.

Massachusetts land records portal for Billerica phone directory property searches

You can search by name, address, or book and page number. All records for Billerica are free to view and print through this system.

Billerica Public Records

Billerica follows the Massachusetts Public Records Law under MGL Chapter 66. The town has a public records access policy posted on its website. Any person can submit a request. You do not need to live in Billerica or even in Massachusetts to ask for records.

To make a request, write to the Records Access Officer for the department that holds the records you want. Be specific about what you need. The office has 10 business days to respond. Paper copies cost $0.05 per page. The first two hours of staff search time are free. After that, the rate is capped at $25 per hour. If records exist in electronic form, they should be provided at no cost.

Property records for Billerica are held at the Middlesex North Registry of Deeds in Lowell. The Register is Karen M. Cassella, and the office phone is (978) 322-9000. All property records from 1629 to present are available for free online at masslandrecords.com/middlesexnorth. You can search by name, address, or document type. The registry warns residents about companies that charge for documents that are free on the official site.

  • Written request to the Records Access Officer
  • 10 business day response time
  • $0.05 per page for paper copies
  • First 2 hours of search time free
  • Property records free online through masslandrecords.com

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Middlesex County Phone Directory

Billerica is one of 54 cities and towns in Middlesex County, the largest county in Massachusetts by population. County-level offices serve Billerica through the Registry of Deeds in Lowell, the Middlesex District Attorney's Office, and the Middlesex Sheriff's Department. For a full list of county office contacts and resources, check the Middlesex County directory page.

View Middlesex County Phone Directory