Search Andover Phone Directory

The Andover phone directory covers all town departments and public offices in this Essex County community. Andover has about 36,571 residents and operates under an open town meeting form of government with a town manager. Each department runs its own phone line, and most are based at the town offices on Bartlet Street. You can search for Andover phone numbers tied to the town clerk, police, fire, schools, and other public offices here. The directory data comes from official town and state records.

Andover Town Hall Directory

Andover Town Offices serve as the main hub for local government. The building is on Bartlet Street in the center of town and holds most administrative departments. The town manager's office, town clerk, assessor, treasurer, and other key offices are all here. If you are not sure which department you need, the main number can help route your call.

The Andover town website at andoverma.gov has a full staff directory. You can browse by department to find names, phone numbers, and email contacts. The site also lists meeting schedules, town bylaws, and links to online services. Many permits and license applications can be started online through the site.

Andover uses an open town meeting system. Residents vote on the budget and bylaws at the annual town meeting, usually held in the spring. The Select Board and Town Manager handle day-to-day operations. This structure means that some decisions go through elected boards rather than a single mayor's office, which can affect who you need to call for certain issues.

Andover Phone Numbers by Department

Andover runs a full set of town departments. Each one has its own phone line and handles a specific area of town business. The numbers here are main department lines from official sources. For a specific staff member, call the department and ask to be connected.

The Andover Police Department is on North Main Street and handles law enforcement for the town. Dial 911 for emergencies. The non-emergency line is for general questions, report copies, and administrative matters. The fire department, also called Andover Fire Rescue, responds to fires, medical calls, and hazardous materials incidents. They have multiple stations around town. Use 911 for emergencies and the business line for permits, inspections, and general info.

The town clerk in Andover handles vital records like birth, death, and marriage certificates. They also manage business certificates, dog licenses, voter registration, and elections. The clerk serves as the Records Access Officer for public records requests. You can file a request in writing, by email, or through the town website. Under MGL Chapter 66, the town has 10 business days to respond.

The assessor's office sets property values for tax purposes. The treasurer and collector handles tax bills, excise taxes, and other payments. Community development covers planning, zoning, and building permits. The health department deals with food safety, housing inspections, and public health programs. Public works manages roads, water, sewer, and trash collection. Each of these offices takes calls during regular business hours at the town offices building.

Note: Andover is in the Essex North Registry of Deeds district, not Essex South like most of the county. Land records for Andover go through the Lawrence office at 381 Common Street.

The Massachusetts Court System provides an online access portal where you can look up case information for courts that serve Andover residents. Here is a view of that portal.

Through this tool you can search cases by name or number in the Lawrence District Court and other Essex County court departments that handle Andover matters.

How to Search the Andover Directory

Finding phone numbers in Andover depends on what kind of contact you need. Town government numbers are easy to get from public sources. Business and personal numbers take more effort since they are not always in a single database.

For town offices, go to andoverma.gov and browse the staff directory. Or call the main town number at (978) 623-8200 and ask for the department you need. Most offices pick up during weekday business hours. If you get voicemail, leave a message and staff will call back.

For court contacts, Andover is served by the Lawrence District Court at 2 Appleton Street in Lawrence. The phone number there is (978) 687-7184. Civil matters use extension 7304 and criminal matters use extension 7303. The Essex Probate and Family Court in Salem handles estate and family cases at (978) 744-1020. Basic case info is free to search at masscourts.org.

For land records, Andover falls under the Essex Northern District Registry of Deeds at 381 Common Street in Lawrence, phone (978) 557-1900. You can search records online at masslandrecords.com or through the direct portal at search.lawrencedeeds.com. This is different from most Essex County towns, which use the South registry.

For business lookups, the town clerk keeps records of businesses that have filed DBA certificates in Andover. The Secretary of the Commonwealth runs a statewide business entity search if you need to check corporate filings or LLC registrations.

Andover Public Records Access

Andover follows the Massachusetts Public Records Law for handling records requests. Any person can ask for records held by the town. You do not need to be an Andover resident or explain why you want the records. The town clerk's office coordinates most requests, though some departments like the police handle their own.

Records you can get include town meeting minutes, budget documents, contracts, permit files, inspection reports, and correspondence. Police incident reports and accident reports are available through the police department. Some records have exemptions. Personnel records, ongoing investigation files, and certain medical or personal information are protected from disclosure under state law.

Property records in Andover come from two places. The town assessor has valuation data, ownership info, and tax records. Deeds, mortgages, and other land documents are at the Essex Northern Registry of Deeds in Lawrence. That office serves just four communities: Andover, Lawrence, Methuen, and North Andover. The phone number for that registry is (978) 557-1900.

• Public records requests go to the town clerk or the relevant department
• Response time is 10 business days under state law
• First four hours of staff time are free for most requests
• After that, fees can run up to $25 per hour
• Copies cost $0.05 per page for standard black and white

Note: Phone numbers for private residents are not part of any town public records database in Andover.

Essex County Phone Directory

Andover is one of 34 communities in Essex County. County offices that serve Andover include the Essex County Sheriff's Department, the District Attorney in Salem, and the Essex Superior Court. Andover is also served by the Lawrence District Court and the Essex Northern Registry of Deeds. For full county-level phone numbers, contacts, and resources, check the Essex County page.

View Essex County Phone Directory