Agawam Phone Directory

The Agawam phone directory lists contact numbers for every city department, from the mayor's office to public works and the police station. Agawam is a city of about 28,500 people in Hampden County, located along the Connecticut River in western Massachusetts. City Hall sits at 36 Main Street and serves as the hub for most municipal services. If you need to reach a specific office, this directory has the direct lines and extensions so you can skip the runaround. The city also posts its full staff directory online at agawam.ma.us, which lists names, titles, and phone numbers for each department.

Agawam City Hall Contacts

Agawam City Hall is the main building for city government. It houses the mayor's office, city clerk, assessors, treasurer, and several other departments under one roof. The building is open Monday through Friday from 8:00 AM to 4:30 PM. Most departments share the main phone line but use different extensions, so you can dial (413) 786-0400 and then punch in the right extension to get where you need to go.

The city clerk is Vincent Gioscia. He also serves as the Records Access Officer for Agawam. If you need birth certificates, death records, marriage certificates, or any other vital record, his office handles those. You can reach the clerk at extension 8215. The fax number for the clerk's office is (413) 786-9927. For public records requests, Agawam uses the NextRequest portal, which lets you submit and track requests online. You can also file a request in person, by phone, or by mail.

The Agawam city website has a staff directory page where you can look up any employee by name or department. That page is at agawam.ma.us/directory.aspx. It is a good first stop if you are not sure which office handles your question.

Agawam Department Phone Numbers

Agawam runs more than 30 departments and offices. Most share the main City Hall number with their own extension. Some departments, like the police and fire, have their own direct lines. Here is a breakdown of the key numbers you might need when trying to reach a specific city office.

The mayor's office is at extension 8200. The city council can be reached at (413) 726-9716. For the law department, call (413) 726-9726. Human resources is at extension 8213. The auditing office uses extension 8203, and procurement is at (413) 726-9742. If you have a question about boards and commissions, the main line at (413) 786-0400 can route you. The assessor's office has a direct number at (413) 726-9700, and the treasurer and collector's office is at extension 8222. These are all in City Hall, so the physical address for any of them is 36 Main Street, Agawam, MA 01001.

For building-related matters, the building department is at (413) 821-0632 and building maintenance is at (413) 821-0506. The health department uses extension 8207 off the main line. Planning is at (413) 786-0400 as well. The Commission on Disabilities can be reached at (413) 821-0605, and the Community Preservation Act Committee is at (413) 726-9742. The ADA coordinator is also available through the main City Hall number.

Public works, engineering, sewer, and water are all reachable at (413) 821-0600. Parks and recreation has two lines: (413) 821-0513 and (413) 821-0514. Emergency management is at (413) 786-6925. The Agawam Public Library is at (413) 789-1550, and the municipal golf course can be reached at (413) 786-2194. Veterans services and animal control both run through the main city hall extensions.

Note: Extensions off the main (413) 786-0400 line require you to dial the full number first and then enter the extension when prompted.

Agawam Police and Fire Directory

The Agawam Police Department has its own building and phone lines separate from City Hall. The station recently moved to 1070 Suffield Street. For non-emergency calls, dial (413) 786-4767. In an emergency, call 911. The police department handles its own records, and you can request police reports or incident records through the department.

Animal control in Agawam is at (413) 726-9754. This is a separate line from the police non-emergency number. If you have a stray dog, a wild animal concern, or a noise complaint about animals, that is the number to call during business hours. After hours, animal issues go through the police dispatch.

The fire department administration line is (413) 786-0657. Fire headquarters at Station 1 can be reached at (413) 786-2662, and Fire Station 2 is at (413) 786-7508. For all fire emergencies, dial 911. The department handles fire prevention inspections, smoke detector compliance, and burn permits. Call the admin line for non-emergency questions about permits or inspections.

Note: The police non-emergency number at (413) 786-4767 is for reports and questions only; always use 911 for emergencies in Agawam.

How to Search Agawam Phone Listings

There are a few ways to find phone numbers for Agawam offices and residents. The city's online staff directory is the fastest way to find a government number. Go to agawam.ma.us/directory.aspx and search by department name or employee name. Each listing shows the person's title, department, phone number, and email if available.

For residential phone lookups, Massachusetts does not run a state phone directory for private citizens. White pages and commercial people-search services are the main options for finding someone's personal number. Property records through the assessor's office may show an owner's address but typically do not include phone numbers. The assessor's online record cards are available through the Agawam website and can help you identify a property owner by address, though they will not give you a phone number directly.

If you need a business phone number in Agawam, the city clerk's office may have contact details for licensed businesses. Professional licensing boards at the state level also keep contact info for people who hold certain licenses. The Massachusetts public records request process allows you to ask for any government record that is not exempt under MGL Chapter 66. Requests go to the Records Access Officer, which in Agawam is the city clerk.

For court records that might contain contact details, the MassCourts system lets you search case information from Hampden County courts. Some filings include addresses and phone numbers for parties in the case. The Hampden County Superior Court in Springfield handles cases for Agawam residents.

Agawam Public Records Access

Agawam follows the Massachusetts Public Records Law under MGL Chapter 66. Every city department must respond to records requests within 10 business days. The city clerk, Vincent Gioscia, is the primary Records Access Officer. The alternate RAO is Christopher Cappucci, the city solicitor.

You can submit a public records request through the NextRequest online portal. This system lets you type your request, attach any documents, and track the status as it moves through the process. You can also submit requests in person at City Hall, by phone, or by regular mail. There is a PDF public records request form available on the city website if you prefer to print and fill one out. Fees may apply for large or time-consuming requests, but simple requests are usually free.

Vital records like birth, death, and marriage certificates are handled separately through the city clerk's office. These can be ordered through the UniPay Gold website, which is linked from the Agawam website. The Hampden County Registry of Deeds at 50 State Street in Springfield keeps property records, deeds, and mortgages for Agawam. You can search those records online or visit the registry in person. The registry phone number is (413) 755-1722.

Note: Vital record requests through UniPay Gold may take several business days to process and mail, so plan ahead if you need a certificate quickly.

Hampden County Phone Directory

Agawam is one of 23 cities and towns in Hampden County. The county seat is Springfield, which is the largest city in western Massachusetts. Hampden County has limited county-level government since Massachusetts shifted most services to the municipal level. The Hampden County Registry of Deeds, the sheriff's office, and the court system are the main county-level offices. For phone numbers across all Hampden County municipalities, including Springfield, Chicopee, Holyoke, and Westfield, visit the full county directory page.

View Hampden County Phone Directory